FAQ

Four steps. (1) Post a request describing the job — it's free. (2) Available local pros respond with upfront, itemized quotes. (3) Compare them and accept the one you like, which books the job. (4) A private in-app message thread opens so you and your pro can coordinate; they complete the work and document it with before-and-after photos, and you leave a review.

Our real-time dispatch typically surfaces your request to available local pros within about 30 minutes, and quotes start coming in shortly after. For urgent issues like burst pipes, dead breakers, or lockouts, emergency dispatch runs around the clock.

Each matching pro sends a line-item “breakout” quote, so you can see exactly what you're paying for. Every quote is timestamped (so you know how fresh it is) and shows the pro's approximate distance and earliest arrival window. Accept the one you like to book the job — the rest are automatically declined.

Yes. As soon as you accept a quote, a private message thread opens for that job, with one-tap status updates like “On my way” and “Arrived.” To keep your job protected and guaranteed, contact and payment details stay on LocalFixx — phone numbers, emails and “pay me directly” requests are automatically filtered, and so is offensive language.

Pros can verify their license against the CSLB registry and run a background check through Checkr; insurance coverage is self-reported. You can see exactly which checks a pro has completed, plus their portfolio and reviews, on their public profile before you hire.

Most jobs include before-and-after photos taken by your pro, so you have a clear record of the work — and those photos build the pro's portfolio. Once the job is marked complete you can leave a star rating and written review.

Yes. Every pro has a public profile showing their verification status, a portfolio of completed jobs (with before/after sliders) and verified customer reviews — so you can choose with confidence.

You get transparent, upfront, line-item quotes before any work begins — no surprise trip fees and no haggling at the door. Posting a request is free for customers; an optional Premium membership ($9.99/mo) adds member pricing and priority dispatch.

Yes — check the Deals page for limited-time offers from local pros across every trade. When a deal includes a promo code, you can apply it when you book.

LocalFixx serves all of California — from San Diego and Los Angeles to the Bay Area, Sacramento and the Central Valley — with vetted local pros in every major metro, and we're actively expanding to more states soon. LocalFixx is app-based — there's no storefront to visit; you post a request and we bring the pro to you.

Pros build their reputation on LocalFixx through verified reviews and their public portfolio, so they're motivated to get every job right. If something isn't right, keep it in the job's message thread and reach out to us — staying on-platform is what keeps your job protected.

Yes. LocalFixx runs 24/7 emergency dispatch for true emergencies — burst pipes, electrical faults, lockouts, and heating or cooling failures in extreme weather — with the same upfront quotes and vetted, insured pros.

Apply through our For Pros page and set up your public profile. From there you can verify your license through CSLB and run a background check through Checkr — both show up on your profile once complete. Then respond to real-time job matches with your own itemized quotes and build a portfolio from your completed work. You never pay per lead: start free and pay a commission only when you book a job, or subscribe to Pro or Elite for a lower rate.

Pros choose their own plan. Free has no monthly fee — you pay a commission only when you book a job. Pro and Elite are paid monthly memberships that lower that commission and add priority real-time leads, a Verified & insured badge, and (on Elite) a full business toolkit: staff scheduling, GPS mileage, expenses, inventory and tax-ready reports. See the pricing page for current rates.

Yes. General contractors get a dedicated portal to post multi-trade projects broken into individual scopes, and vetted subcontractors bid directly on each scope. GCs manage bids, share plan documents, and track jobsite progress — daily logs, photos and punch lists — all in one place.

If a completed job isn't right, you can open a dispute directly from the job. Our team reviews it and works with you and the pro toward a resolution — which is exactly why keeping messages and payment on LocalFixx matters: staying on-platform is what keeps your job protected.

From your vendor dashboard, open Membership and click Manage billing, then choose Cancel plan in the secure Stripe portal — no need to call or email. Canceling doesn't remove you from LocalFixx: you keep your account, public profile, portfolio and reviews, and you're moved automatically to the Free plan (no monthly fee, pay a commission only when you book) once your current billing period ends. Most pros looking to cut costs downgrade rather than leave entirely, since Free still keeps you visible — your profile, Deals & Offers, the Job Board, and eligibility for Pro of the Month all carry over.